Telepath
The Infrastructure Layer for Voice AI.
Connect your SIP carrier to your AI agent with a single URI. Full observability on every call.
Integration in 3 Steps.
Create Connection
Log in to the Telepath Dashboard and create a new SIP Trunk connection.
Bring Your Keys
Securely enter your credentials for OpenAI, ElevenLabs, Retell, or Vapi.
Why Telepath?
Infrastructure Layer
We handle signaling, media, and security. You bring the intelligence. Compatible with any SIP carrier.
Model Agnostic
Swap OpenAI for ElevenLabs, Retell, Vapi, or Custom endpoints instantly.
Real-Time Dashboard
Live call monitoring as it happens. See active calls, latency, jitter, and blame attribution updating in real-time.
Per-Call Introspection
Drill into any call. Turn-by-turn timing, carrier metrics, AI latency, disconnect reason.
Webhooks
Push call data to your stack. Send post-call events to Slack, your analytics platform, or any HTTP endpoint.
Export & Reporting
Download call records as CSV for offline analysis, billing reconciliation, or compliance.
Total Visibility.
Global One-Way Latency
Real-time measurement of RTP packet transit from our edge nodes to the origin. We track every millisecond of flight time to ensure you stay under the 400ms human-perception threshold.
Jitter & Stability
A crystal clear voice needs a stable stream. We monitor micro-second variance in UDP packet arrival intervals to dynamically adjust jitter buffers before audio degradation occurs.
Carrier Performance Index
Not all routes are equal. We aggregate Mean Opinion Scores (MOS) across major trucking providers (Twilio, Telnyx, Bandwidth) to route your calls through the cleanest pipes available.
Time-to-First-Token (TTFT)
The "thinking time" of the LLM. By maintaining persistent TLS connections and optimizing context windows, we minimize the gap between user speech and AI response.
Conversation Depth
A sign of a healthy agent is a long conversation. We track average turns per session to help you understand user engagement and the effectiveness of your system prompts.
Concurrent Sessions
Watch your traffic grow. Our dashboard gives you a real-time view of active calls across all regions and availability zones, scaling effortlessly with your demand.
Attribution Analysis
When quality dips, you need to know why—instantly. We automatically categorize degradation sources, distinguishing between Carrier faults, AI latency, or Client-side network issues.
SIP Response Codes
Granular visibility into how calls end. Distinguish between normal user hangups and abnormal platform errors (404, 480, 503) to keep your reliability nines high.
Capacity, Not Minutes.
Predictable flat-rate pricing for high-volume agents.
Free
- Hobbyist/Startup
- Unlimited Minutes
- 1 Concurrent Channel
- BYOC (SIP) Telephony
- Realtime Call Analytics
- Realtime Analytics Dashboard
- Post-Call Webhook
- CSV Export
Pro
- Production & Business
- Unlimited Minutes
- Pay Per Channel
- BYOC (SIP) Telephony
- Call Analytics
- Analytics Dashboard
- Post-Call Webhook
- CSV Export
- Slack Support
Enterprise
- Enterprise & Critical
- Unlimited Minutes
- Pay Per Channel
- BYOC (SIP) Telephony
- Realtime Call Analytics
- Realtime Analytics Dashboard
- Post-Call Webhook
- CSV Export
- Slack Support
- Dedicated Slack Channel Option Available
- OTel Streaming Telemetry Option Available
- Dedicated Infrastructure Option Available
Ready to Build?
Early access for developers building the next generation of AI Voice Agent platforms using Telepath. API key requests will reopen shortly. For custom solutions please click Request Capacity.